Shipping Policy

At Noor-E-Jannat, we aim to ensure every order reaches you safely, quickly, and in perfect condition. Please review our shipping policy below for all delivery-related details.

Shipping Locations

We proudly deliver across all Emirates in the UAE — including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Delivery Charges

• Standard Delivery Fee: AED 20
• Free Delivery: Orders above AED 200

Delivery charges are automatically calculated at checkout.

Delivery Timeframe

• Orders are typically delivered within 2–4 business days.
• During peak seasons, promotions, or holidays, delivery times may vary slightly — but we always strive to ship as quickly as possible.

Order Processing

• Orders placed before 12 PM are usually processed the same day.
• Orders placed after 12 PM are processed on the next business day.
• You will receive SMS or email updates once your order is dispatched.

Delivery Partner

We work with reliable UAE courier partners to ensure safe, punctual deliveries to your doorstep.

Damaged or Wrong Items

If your candle arrives damaged or you receive the wrong item, please contact us within 24 hours with photos.
We will arrange a replacement or suitable resolution promptly.

Email: khanbahadur0660@gmail.com

Phone: +971 50 533 9583

WhatsApp: +971 56 619 1623

Address Accuracy

To avoid delays, please ensure your:

• Full name
• Mobile number
• Delivery address
• Building/villa details

are entered correctly at checkout.